What you get
What is included
25 documents. Each one is an editable Word file with a print ready PDF copy.
Clinical Workflow System
| Code | Document |
|---|---|
| CW-02 | Morning Opening Setup SOP |
| CW-03 | End of Day Closing and Shutdown SOP |
| CW-08 | Daily Treatment Board Management SOP |
Compliance System
| Code | Document |
|---|---|
| COMP-01 | SOAP Documentation Standards SOP |
| COMP-02 | Medical Record Finalization SOP |
| COMP-03 | Controlled Document Revision and Version Control SOP |
| COMP-04 | Client Refusal and Informed Declination SOP |
Staff Management System
| Code | Document |
|---|---|
| SMS-01 | Attendance Timekeeping SOP |
| SMS-02 | PTO Leave Request SOP |
| SMS-03 | Substance-Free Workplace Policy |
| SMS-04 | Workplace Violence and Threatening Behavior Policy |
| SMS-05 | Harassment and Discrimination Policy |
| SMS-06 | Disciplinary Action and Progressive Discipline SOP |
| SMS-07 | New Hire Onboarding Packet |
| SMS-08 | Pre-Employment Drug Testing and Background Check Authorization |
Front Desk and Client Communication System
| Document |
|---|
| New Client Welcome Packet Template |
Quick Reference Cards
| Code | Document |
|---|---|
| QR-17 | New Staff Day 1 Orientation Card |
Training and Onboarding Systems
| Document |
|---|
| Job Duties CSR Receptionist |
| Job Duties Kennel Technician |
| Job Duties Veterinary Assistant |
| Job Duties Veterinary Technician |
| New Associate DVM Onboarding Program |
| Staff Onboarding Checklist |
HR and Policy Templates
| Document |
|---|
| Employee Handbook Template |
Appointment Workflow System
| Code | Document |
|---|---|
| AWS-06 | Appointment Scheduling SOP |
Inside the documents
A look inside
Preview images from this product. Select one to enlarge it.
How it reaches you
After you buy
You enter your clinic name at checkout, then land straight in Customer Access, where your documents are ready to open and download.
Licensed for single clinic use. Edit anything, put your clinic name and logo on it, print it, and hand it to your team. Not for resale or redistribution outside your practice.
Who writes these
Dr. Matt Culverwell, DVM
Founder
A practicing veterinarian with 15 years in clinical practice, plus direct ownership and management experience. Still on the floor, which is the point. Every document here came out of a real problem in a real clinic, usually one that had already gone wrong once.
Built from primary sources. DEA, OSHA, FDA, USDA APHIS, AAHA, and RECOVER guidance, plus state law where it differs.
New Veterinary Clinic Starter Pack
25 documents, editable Word files with PDF copies, licensed for your clinic.
$229
Everything here is also in the Complete Library ($499), along with every other system. Also available on Etsy.
Documents are licensed for single clinic use. Not legal or veterinary advice. Verify all requirements against current federal, state, and local law, and confirm clinical content against current guidelines before use.