What you get
The whole practice, covered
- 269 documents across 29 systems. SOPs, forms, checklists, training programs, quick reference cards, and client handouts.
- Every file in Word and PDF. The Word version is fully editable. Change the clinic name, swap a drug, cut a step that does not apply.
- 34 quick reference cards. Laminate and post. The fastest thing here to deploy.
- 16 client education handouts. Ready for the exam room.
- The Onboarding Hub. Every stage of hiring and training paired with the document that covers it, tracked per employee and per role.
- Ask Pawfessional. Ask the library a question in plain language. The answer comes from the documents in your library and names the source file so you can open it.
- Updates as guidelines change. A corrected document appears in your library flagged as new, with no new purchase.
Inside the documents
Real pages, not stock templates
Watermarked here, clean in the download.
Choosing between them
Complete Library or SOP Bundle
Both are one time purchases with a single clinic license, both arrive as editable Word files with PDF copies, and both update as guidelines change. The difference is coverage and tools.
| Complete Library | SOP Bundle | |
|---|---|---|
| Price | $499 | $329 |
| Documents | 269 | 179 |
| Onboarding Hub | Included | Not included |
| Ask Pawfessional | Included | Not included |
| Client handouts | 16 handouts | Not included |
| Quick Reference Card set | 34 cards | Not included |
| Role training programs | Included | Not included |
| Start Here roadmap | Not included | Included |
If you only need the core operating procedures, forms, and checklists, the SOP Bundle is the one to buy.
The catalog
Systems in the library
Documents are filed by system and number, so you always know what you have and what is missing. Documents cross reference each other by that code.
| Code | System |
|---|---|
| AS | Anesthesia. Machine safety, pre anesthetic workup, induction, monitoring, recovery. |
| CS | Clinical Skills. 21 hands on procedures, from catheters and blood draws to cytology and dispensing. |
| CW | Clinical Workflow. Opening, closing, walk ins, treatment board, rabies quarantine and reporting. |
| COMP | Compliance. Documentation standards, version control, inspection readiness, prescription disclosure. |
| CSS | Controlled Substances. Security, required records, DEA inspection readiness, discrepancy response, and diversion response. |
| DS | Diagnostics. Lab submission, result routing, radiology safety and positioning. |
| ES | Emergency. Triage, CPR protocol, crash cart, drug dosing, adverse outcome response. |
| HCS | Hospital Care. Inpatient nursing, fluids, CRIs, nutrition, pain assessment, handoffs. |
| ICS | Infection Control. Disinfection, isolation, laundry, sharps, hand hygiene. |
| INV | Inventory. Ordering, cycle counts, expiry management, shortages and substitution. |
| SCS | Surgical. Pack prep, sterilization, aseptic technique, team roles, post operative care. |
| SSS | Kennel and Boarding. Admission, feeding, sanitation, outbreak response, incident handling. |
| WSS | Workplace Safety. Hazard communication, sharps, exposure, PPE, OSHA readiness. |
| SMS | Staff Management. Onboarding packets, disciplinary action, workplace policies, handbook. |
| SRS | Staff Retention and Wellness. Turnover cost, compassion fatigue, career ladders, stay interviews. |
| CC | Front Desk and Client Communication. New client onboarding through end of life conversations. |
| AWS | Appointment Workflow. Intake forms, rounding, reception triage, prompt cards. |
| PSS | Patient Safety. Handling and restraint, fearful and aggressive patient protocols, pre visit pharmaceutical planning, behavior and handling records. |
| REV | Revenue Integrity. Charge capture, discount policy, accounts receivable. |
| TES | AI Scribe and Technology. Scribe SOP, client FAQ, lobby notice. |
| QR | Quick Reference Cards. 34 laminate and post cards, the fastest thing here to deploy. |
Twenty-one of the twenty-nine systems are listed here. The remainder cover client education handouts, rehabilitation therapy safety programs, marketing and growth guides, referral resources, full training programs for technicians, assistants, receptionists and kennel staff, state specific compliance packs, an employee handbook template, and an inspector reception protocol.
How it reaches you
After you buy
You enter your clinic name at checkout, then land straight in Customer Access. The Library, Onboarding Hub, and Ask Pawfessional all open from that one dashboard.
Documents are delivered through your customer library, not a one time download. When a document is corrected or added, it appears in your library flagged as new, with no new purchase and nothing to manage. Files you have already downloaded stay yours regardless.
Licensed for single clinic use. Edit anything, put your clinic name and logo on it, print it, and hand it to your team. Not for resale or redistribution outside your practice.
Who writes these
Dr. Matt Culverwell, DVM
Founder
A practicing veterinarian with 15 years in clinical practice, plus direct ownership and management experience. Still on the floor, which is the point. Every document here came out of a real problem in a real clinic, usually one that had already gone wrong once.
Built from primary sources. DEA, OSHA, FDA, USDA APHIS, AAHA, and RECOVER guidance, plus state law where it differs.
Pawfessional Complete Library
269 documents, 29 systems, the Onboarding Hub, and Ask Pawfessional. Editable Word files with PDF copies, licensed for your clinic.
$499
Also available on Etsy. Only need part of the practice covered? See the SOP Bundle.
Documents are licensed for single clinic use. Not legal or veterinary advice. Verify all requirements against current federal, state, and local law, and confirm clinical content against current guidelines before use.